If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.
If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant BM.
If the solution provided at Level 2 does not meet your expectations, escalate the matter to the Nodal Officer.
You may approach the statutory body appointed by Reserve Bank Of India:
Lodge your complaint online through the RBI CMS Portal:
https://cms.rbi.org.in
Or submit in physical/electronic mode to:
Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh – 160 017
Email: crpc@rbi.org.in
